Last updated: September 12, 2026
1. Information We Collect
When you contact us or request a safari quotation, we may collect your name, email address, telephone number, travel dates, group details, destination preferences and any information you choose to include in your message.
We may also receive basic technical information, such as browser type and pages visited, through standard website operation and hosting logs.
2. How We Use Information
- To respond to enquiries and prepare safari proposals.
- To arrange requested travel services with relevant suppliers.
- To communicate about an existing or potential booking.
- To maintain, secure and improve our website and services.
3. Sharing Information
We share personal information only when needed to provide the services you request, such as with accommodation providers, park authorities, transport operators, guides or other local suppliers. We do not sell your personal information.
4. Retention and Security
We keep information only for as long as reasonably necessary for the purposes described above, legal obligations and record keeping. We take reasonable administrative and technical steps to protect it, but no online transmission or storage system can be guaranteed completely secure.
5. Your Choices
You may ask us to provide, correct or delete personal information we hold about you, subject to records we must retain by law or for legitimate business purposes. Contact us at bookings@gorillatreksafari.com.
6. Cookies and External Links
Our website may use essential technologies needed for normal operation. Links to third-party websites are provided for convenience; their privacy practices are governed by their own policies.
7. Contact
For privacy questions, contact Gorilla Trek Safaris at +250 788 915 893 or bookings@gorillatreksafari.com.